Shipping & Delivery Policy
Last Updated: March 12, 2026
Introduction
Thank you for choosing Arkispace. We are committed to providing a smooth and dependable shopping experience from the moment you place your order until it arrives at your doorstep. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered, along with important information about tracking, delivery expectations, and common shipping situations.
Our fulfillment team works diligently to prepare every order as quickly as possible while maintaining high standards of accuracy and quality. We encourage customers to review this policy before placing an order so they understand our shipping timelines, delivery procedures, and available support.
Delivery estimates provided throughout this policy are intended as general guidelines. While we strive to meet every estimated timeframe, occasional shipping delays outside our control may occur.
Order Processing
Orders are processed on business days after payment has been successfully received and verified. Our warehouse carefully reviews each order to ensure the correct products are prepared before shipment.
Standard processing includes order verification, quality inspection, packaging, and preparation for carrier pickup. Most orders are processed within 1 business day.
Business days are Monday through Friday, excluding major holidays. Orders placed during weekends or holidays will begin processing on the next available business day.
If additional verification is required for payment or shipping information, processing may take slightly longer. Customers may be contacted if further information is needed before shipment.
Shipping Time
Once your order has been processed and transferred to the shipping carrier, delivery typically takes between 2 and 6 business days, depending on your destination and carrier operations.
Total delivery time consists of:
- Order Processing: 1 Business Day
- Transit Time: 2–6 Business Days
Please note that delivery estimates begin after your order has been shipped, not when it is initially placed.
Shipping Cost
| Shipping Method | Cost |
|---|---|
| Standard Shipping | Flat Rate $6.99 |
The shipping fee is calculated during checkout and displayed before payment is completed. No hidden shipping charges will be added after your purchase.
Delivery Time
| Stage | Estimated Time |
|---|---|
| Order Processing | 1 Business Day |
| Carrier Transit | 2–6 Business Days |
| Estimated Total Delivery | 3–7 Business Days |
Delivery estimates may vary depending on destination, seasonal shipping demand, weather conditions, or operational delays experienced by shipping carriers.
Cut-off Time
Orders placed before 5:00 PM (EST), Monday through Friday, enter our processing queue on the same business day.
Orders submitted after the daily cut-off time or during weekends and holidays will be processed beginning the next business day.
Shipping Carriers
We work with trusted national shipping providers to ensure dependable delivery services. Depending on destination, package size, and operational availability, your order may be shipped through one of the following carriers:
- USPS
- UPS
- FedEx
Carrier selection is determined by our fulfillment team to provide the most efficient delivery option available.
Tracking Orders
Once your shipment has been dispatched, a shipping confirmation email containing your tracking information will be sent to the email address provided during checkout.
Tracking updates are generated directly by the shipping carrier and may require a short period before becoming visible online. Customers can monitor delivery progress throughout transit using the tracking number provided.
If tracking information has not updated after a reasonable period, please allow additional time before contacting our support team, as carriers occasionally experience scanning delays.
Delivery Delays
Although we strive to deliver every package within the estimated timeframe, unforeseen circumstances may occasionally delay shipment.
Examples include:
- Severe weather conditions
- High seasonal shipping volumes
- Carrier transportation disruptions
- Natural disasters
- Unexpected operational interruptions
- Remote delivery destinations
When delays occur after a package has been transferred to the shipping carrier, delivery schedules are managed by the carrier. We appreciate your patience and will gladly assist with reasonable shipping inquiries.
Lost Packages
If your tracking information indicates unusual delays or your package appears to be lost during transit, please contact us so we can begin an investigation with the shipping carrier.
Customers should first verify the shipping address, check around the delivery location, and ask household members or neighbors whether the package has already been received.
If the carrier confirms that a shipment cannot be located, we will review the situation and determine the most appropriate resolution.
Incorrect Address
Please ensure that all shipping information is accurate before completing your purchase.
Orders shipped to addresses entered incorrectly by the customer may experience delays, additional shipping charges, or be returned by the carrier.
If you notice an error shortly after placing your order, please contact us immediately. While we will make every effort to update the address before shipment, modifications cannot be guaranteed once processing has begun.
Returned Packages
Packages may be returned to our fulfillment center if delivery cannot be completed due to reasons such as an incomplete address, failed delivery attempts, or refusal by the recipient.
Once a returned package is received and inspected, our support team will contact the customer regarding available options. Depending on the circumstances, additional shipping charges may apply for reshipment.
Damaged Deliveries
Every order is carefully packaged before leaving our warehouse. However, if your shipment arrives with visible damage or the products inside have been affected during transit, please notify us as soon as possible.
When contacting our support team, we recommend including clear photographs of:
- The shipping box
- The shipping label
- Packaging materials
- The damaged item(s)
This information helps us review the situation efficiently and work toward an appropriate solution.
International Shipping (Not Available)
At this time, we only ship to eligible locations within the United States.
International shipping services are currently unavailable. We apologize for any inconvenience and appreciate your understanding as we continue improving our fulfillment capabilities.
Order Changes
If you need to modify your shipping address or request changes to your order, please contact us immediately after placing your purchase.
We will do our best to accommodate change requests before the order enters fulfillment. Once processing or shipment has started, modifications may no longer be possible.
Order Cancellation
Cancellation requests should be submitted as soon as possible after placing an order.
If fulfillment has not yet begun, we will make every reasonable effort to cancel the order. Orders that have already been processed or shipped cannot be canceled and must instead follow our return process if eligible.
Contact Us
If you have questions regarding shipping, delivery, tracking updates, or any shipment-related concerns, our customer support team is happy to assist you.
Email: help@arkispace.com
We are committed to providing clear communication, timely assistance, and dependable service throughout every stage of your shopping experience.