Browse our collections, choose your preferred size and color, add the item to your shopping cart, and proceed to checkout. After completing payment, you will receive an order confirmation by email.

Yes. If guest checkout is available during checkout, you may complete your purchase without registering an account.

After your order has been successfully placed, an order confirmation email will be sent to the email address provided during checkout.

Orders may occasionally be canceled due to payment authorization issues, inventory availability, incorrect order information, or security verification. If this occurs, our support team can provide additional details.

We currently accept PayPal and Venmo for secure online payments.

Payment is processed during checkout after your transaction has been successfully authorized.

Payments may be declined because of insufficient funds, incorrect billing information, temporary service interruptions, or authorization issues with your payment provider.

Orders are typically processed within 1 business day before shipment.

After processing, most orders arrive within 2–6 business days depending on the shipping destination and carrier operations.

We charge a flat shipping rate of $6.99 for each order unless otherwise stated during checkout.

Orders are shipped using trusted carriers such as USPS, UPS, and FedEx.

At this time, international shipping is not available.

Tracking information is normally sent by email once your order has been shipped.

Tracking updates may take some time after shipment. If there has been no movement for an extended period, please contact our support team for assistance.

Please contact us as soon as possible. We will work with the shipping carrier to investigate the shipment and determine the appropriate next steps.

Yes, if your order has not yet entered fulfillment. Contact us immediately after placing your order for the best chance of updating the address.

If the order has already shipped, address changes may no longer be possible. Incorrect addresses may result in delivery delays or returned packages.

Eligible items may be returned within 30 days of delivery, provided they meet our return requirements.

No. We do not charge a restocking fee for approved returns.

Approved refunds are generally processed within 10 business days after the returned item has been inspected.

Refunds are returned using the original payment method used for the purchase whenever possible.

If you need a different size or color, please contact our support team. Available exchange options depend on inventory at the time of your request.

We make every effort to display products accurately, but colors may vary slightly depending on screen settings and lighting conditions.

Our store offers a curated selection of dresses, tops, sweaters, and hoodies designed for style, comfort, and everyday wear.

Unavailable items cannot be purchased until inventory is replenished. We recommend checking back periodically for restocks.

You can reach our customer support team by email. We aim to respond as promptly as possible during our regular support hours.

Please include your order number, full name, and a detailed description of your question or issue so we can assist you more efficiently.

If your question is not covered on this page, please contact us directly. Our support team is always happy to help with order inquiries, shipping questions, returns, payments, or product information.

Email: help@arkispace.com